Effective Problem Solving
Provides learners with the skills and ability to effectively problem solve that can be practically applied in their workplace.
Problem solving skills are important to every industry. Wherever you work during your working lifetime, you will be confronted with problems that you will be tasked with solving. Such problems can vary in complexity and importance. This course is designed to help you build the skills and acquire the tools to diagnose problems, identify root causes, implement problem solving techniques and evaluate solutions.
Improving your problem solving skills will give you a distinct edge both in management and other roles. Effective problem solving training will help individuals fix things that are broken, address risk, improve performance and seize opportunity.
Who is this training course intended for?
This course is suitable for any individual who wishes to improve their problem solving skills.
At the end of the course learners will be able to:
- Diagnose potential and actual problems
- Demonstrate the ability to identify root causes of problems
- Use creative problem-solving techniques to generate multiple solutions
- Manage the generation of solutions to problems using different methods
- Evaluate alternative solutions and select the best ones
- Definitions of Problem Solving
- What is End Result
- Problem Diagnosis
- Root Cause Analysis
- Solution Generation
- Solutions Evaluation
- Decision Making
Course Delivery Method
This course is delivered through a workshop that introduces theory which is then supported and developed through reflection, discussion and activity.
The workshop can be delivered via instructor-led traditional classroom, on-site and in-house or online live virtual classroom – you choose.
This programme can be customised and tailored for in-house delivery and incorporate reference to your particular organisations policy, procedures, practices and documentation. Please contact us if you would like further information about customised training.